Traveler IF7: Why I Applied the Fix

March 16, 2015

Old news to probably most/all of you, there is a “new to me” Interim Fix for Traveler, IF7.

Client calls to tell me when they click to download an e-mail attachment, it almost always fails with a message on the Android device of “Download of <name of file> was halted by an error.” Not always, though. Some attachments can be downloaded.

Looked at the file extensions, every file type shown is acceptable.

And then I searched for an answer. This popped up. Son of a gun, I was looking at the extension, not the file name. Lo and behold, file names with spaces weren’t downloading, the ones that didn’t have spaces were able to be downloaded.

Cue Angelic Music.

Twenty minutes later, Traveler had been upgraded to IF7 and all files are able to be downloaded.

Kids, keep up with the Traveler updates. That’s my recommendation for today.

IBM Fix Central

IBM index of Recommended Maintenance for IBM Notes Traveler

Lotus Notes Traveler APAR Listing

Open Mic Webcast: iNotes Setup, Configuration & Troubleshooting – 02/25/2015

February 23, 2015

Join members of the IBM Support and Development teams as they discuss iNotes setup and configuration as well as troubleshooting techniques.

Topic: Open Mic Webcast: iNotes Setup, Configuration & Troubleshooting
Date: Wednesday, February 25, 2015
Time: 11:00 AM EST for 60 minutes
Webcast URL
Webcast Password: webcast

iCal link, slides, call-in numbers, and, after the session, Q&A can be found here.



30 April 2015: End of Support for IBM Notes/Domino 8.0.x

February 11, 2015

IBM has announced the end of support for IBM Notes/Domino 8.0.x. To that end, they are providing a webcast to provide customers with upgrade information and “Upgrade Bridge” support.

Webcast information:

  • Topic: Webcast: Do you have IBM Notes/Domino 8.0.x? Support ends April 30; Come learn upgrade considerations and special “Upgrade Bridge” support offer.
  • Date: Tuesday, February 17, 2015
  • Time: 11:00 AM EST for 60 minutes
  • Webcast URL
  • Webcast Password: webcast

For a list of world-wide phone numbers, the phone passcode, and an iCalendar (.ics) file for this session, click here.


CloudPro: Amazon WorkMail vs IBM Notes: Will it be a knockout fight?

February 4, 2015

You see, here’s the thing: no matter what you hear/see at an IBM event or from your IBM representative, there seems to be a disconnect between that message and the one you read on the internet. A chasm, if you will.

The public cloud market has coalesced around three big players: Amazon, Google and Microsoft (and that’s despite what other vendors have to say about the matter).  Of these, Amazon has established a massive lead leaving Microsoft and Google to play catch up.

Wow, “three big players.” Not one starts with the letter “I.” Interesting.

However, when you do read about IBM, it is never flattering. Nor is there any mention of something like “Verse,” since the analysts weren’t invited to ConnectED (regardless, you have to wonder about the amount of work IBM *is* doing with analysts when some/most/all have no idea about Verse). And even if some were at ConnectED (and there were), the number of press releases equaled zero.

And, as such, you get this:

The very fact that Amazon has got WorkMail off the ground (it’s expected to be launched in Q2 of this year) is an achievement in itself and in a week in which IBM got stuck into its layoff, sorry, restructuring programme, it’s a reminder of the nimbleness with which Amazon can move.

IBM itself had its own enterprise mail system but who talks about Lotus Notes these days? It’s still with us (as IBM Notes), but does anyone see it as a contender in a world that’s shifting to cloud. Amazon understands that perfectly and that’s why, despite the caveats, WorkMail is sure to attract a number of users later this year.

Not one mention of whatever IBM is calling their cloud service these days. Nothing about Verse, which is pretty much all that IBM is featuring (to whom?), and continue to point out IBM Notes. I am going to say that, in retrospect, IBM should have killed the “Lotus” brand long before they actually came around and did it. It seems like there is way too much baggage with that name, and it doesn’t seem like it is abating.

Finally, how is it, in an article dated today, that this individual knows nothing about Verse? Especially since it’s been Priority Number One for months, probably a year, with IBM? Perhaps it’s that no one even considers IBM, let alone try to find any message coming out of Armonk?

No one, it seems, but the faithful. As noted by the one, lone, comment.


Link: CloudPro: Amazon WorkMail vs IBM Notes: Will it be a knockout fight?

IBM ConnectED 2015: A Few Problems

December 12, 2014


After giving this topic some thought, and soliciting some comments, it isn’t news that IBM has a few image problems with ConnectED. One could make the argument that these problems started a couple of years ago. As it is, this being the last (IMHO) conference for this particular IBM software group in Orlando, here are a few problems with ConnectED 2015:

  1. If you change the name of something, you will instantly lose a percentage of the customers you had attending. Remember all that goodwill, identity, and buzz you had for Lotusphere? Perhaps even Connect? It’s gone. You blew it all on a name change. “Wait! But we have refocused the conference and it needed a new name!” No, you’ve just destroyed years of goodwill and instant recognition. It’s gone, forever. Was it worth it for a (silly) name change? I could point out that a name change was needed when IBM did away with the Lotus name. Fine. But then two subsequent name changes? Oh, and “Connect” is not a unique conference name. Try Googling it; you best be specific with your search.
  2. Many past attendees have not heard the message that this year will be “more technical” and are assuming the quality and  content will be roughly what it was in years past. But, a lot of them have been disappointed in years past, so they aren’t coming. Just saying it will be doesn’t make it so. Even if you repeat it to yourself hundreds of times. So, I say, prove it to me. Wait, what? There aren’t any “more technical” sessions listed on the website months in advance of the renamed conference? So, I have to take you at your word? How do I create a case to my manager that it is worth (roughly) $3,000US to attend when I have nothing on which to base my claim? Now that the agenda is available, the focus seems to be Connections (no surprise there). However, this could still be a tough sell for those companies that do not run Connections.
  3. Those who are in the know enough to have heard it will be “more technical” are also the ones to realize that IBM often do not deliver what they promise and/or what you expect, so they may not trust IBM that it will be more technical. They don’t trust IBM’s presenters will be subject matter experts. They are skeptical as to whether the technical content will be relevant to them (could be non-ICS content in an attempt to get atendees to use Cognos, or could be ICS products that customers are not using and don’t care about – CCM, anyone?). Remember the past few years? While I certainly see where IBM is heading, there are quite a few companies out there, quite possibly the majority, that see zero value in “social” or cloud.

ConnectED 2015 is less value for the same money, which is very upsetting.  What do I mean? Fewer days, same price. Fewer sessions (because of fewer days), same price. This is very troubling.

In years past, previous attendees would be getting hammered with phone calls and e-mails leading up to the conference. This year? Silence from both mediums. I think that the funny thing about this is that IBM believes that everyone that they need to reach are on Twitter, watch PlanetLotus, are on LinkedIN, etc. That is definitely not the case. E-mail is still, I am guessing, the Number One method of effectively communicating with everyone.

I believe, that of the problems, the money issue and complete lack of messaging and marketing have aided IBM in creating an event for about 1,000-1,500 attendees. Only those “in the know” will be aware of the changes; those that are on Twitter or regularly read PlanetLotus.

In my opinion, this is the last year for the conference in this location at this time. Look for something later in the year, hosted in Las Vegas, as a part of much larger IBM conference. Which should mean “more value for your money” if you are an IBM customer.

By the way, I am planning to be there for the opening weekend. I will not be an attendee.

Forbes: How to Fix IBM

October 24, 2014

I’ve been waiting for this article, since IBM announced that they were abandoning their 2015 plan (I think that a lot of people were calling it “Death March 2015″). The money quote comes early in the article:

IBM forgot the most important part of running a business.  While shareholder value is important, it is customers that make business possible.

On Global Services:

IBM’s Global Services have seen the worst cost cuts and the most layoffs.  These cuts have hurt many of IBM’s customers.  Many contracts have been cancelled and sales lost.  IBM is no longer considered to be a trusted supplier by many of its customers.

On “The Cloud,” emphasis, mine:

The biggest market for Cloud Saas is not with IBM’s huge legacy customers, it is the other 80 percent of the market consisting of not-so-big companies that IBM has served poorly (if at all) in recent years.  They will want something this is cost effective and “just works.”  IBM does not have in its product portfolio the business applications these customers need.

On Mobile:

IBM should be partnering with Apple, Google, and yes – Microsoft.  There should be no favorites.  IBM already has a mobile deal of sorts with Apple but it is key to understand that it has so far resulted in a total head count increase in Cupertino of two workers, whch shows what Apple thinks of IBM. Apple is not enough.

But, more importantly, Robert describes serious management issues. Throughout the organization. Those problems may never be resolved. After all, those people rarely see themselves as the problem/roadblock.

More >

iOS 8 and Traveler

September 9, 2014

A new TechNote, published yesterday, outlines iOS 8 and Traveler issues/responses. The good news: If you are currently on Traveler 8.5.3 UP2 or later, you are ready. If you’re on Traaveler 9.0.1 IF5 or IF6, you are really ready (those versions recognize iOS 8 devices).

But watch the TechNote for notification of any Interim Fix that addresses iOS 8 specific issues.


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