Ouch, “frequent personnel churn.” Too many subcontractors and not enough actual IBM employees?
“Despite being paid nearly $170 million, IBM never delivered the modern, integrated [computer system] it commit[ed] to build, instead delivering failed promises and a failed project,” alleged the complaint, which additionally claimed that: “Frequent IBM personnel churn came to be a defining feature of the … project”.
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Author: Gregg Eldred
This is a weblog with some basis in IBM/Lotus Notes & Domino software, when I feel like it or think of something that might be interesting. Other than that, we'll see where this goes.
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Gregg Eldred 
Quote from the article: ” the Department of Labor & Industry has been forced to continue to support many of its UC program activities through a collection of aging, costly legacy systems, incurring tens of millions of dollars in server, support and maintenance costs.”
hmm… Notes applications, by any chance?