I, along with a reported 1,500+ others, attended the IBM/HCL #domino2025 webcast today. I was happy to hear the excitement in the voices, the number of questions being answered, and the overall positive reviews from the faithful. But then, the skeptic in me kicked in, and I wasn’t that surprised at all; IBM/HCL was preaching to the one group of people that would be overjoyed to hear about the future of IBM Notes/Domino.
After some introductions, IBM/HCL launched into their presentation. The first slide that caught my attention was titled “Experience in Domino V10:”
I sure hope, that after my last post, the highlighted area is well and truly delivered when the product is released, sometime in late 2018.
Then, there is this slide:
Keeping an eye on the Q&A chat, there was a lot of “yes, we are looking into that,” but there was also this question and answer:
This really pleased me, as it appears that IBM/HCL actually listened to us. What gets delivered this year will probably be a “bit” different, but at least they were reading IdeaJam. Mr. Skeptic wonders, though, “What took you so damn long?” Years of adding ideas, voting on them, IBM had a gold mine of improvements from the people that actually use the product, in the real world. Your customers were telling you exactly what you needed to know to make the product better. But then, some other things probably got in the way. Hopefully, this is the one area that HCL will leverage to their advantage.
That looks pretty good. And, based on the reactions from the presenters, exactly what they were expecting.
Finally, their “Go to Market” slide.
So, they’ll be presenting their vision and slides to more of the faithful this year. Good, get them all happy to see the new version. However, what’s the plan for those that aren’t attending THINK or any of the user group events? And by that, I mean, those that may already have Notes/Domino but never attend any of those events? Shouldn’t you be contacting them in some manner, letting them know what is on the horizon? Allowing them to realize that they aren’t running “legacy” software? That is a pretty tall order, I know, but there is only so much THINK and user group attendees can do for Domino 10. You are basically rebooting Domino, how about rebooting how you communicate with your customers, from the little shops to the large corporations?
Finally, about the presentation itself. It assumed a lot of knowledge from the attendees. There were a lot of jargon and abbreviations thrown around with no explanation of either. Based on the Q&A chat, I wasn’t the only one confused at times by what I was hearing and seeing. If you’re going to use jargon and abbreviations, please allow the speaker to explain them so that nothing is lost during the presentation.
Overall, I was very happy to see and hear the new directions that Domino is taking. There is a lot on HCL’s plate and it will be very interesting to see what is delivered later this year. Hopefully, we’ll continue to see the progress that HCL is making during the year and also learn more about the message that will be delivered to the marketplace.