Goodbye IBM Notes: City of Cornwall

A couple of articles on the same topic, the City of Cornwall has decided to move off of IBM Notes to Microsoft Office365 (emphasis, mine).

Cornwall’s information technology department is asking to spend almost $900,000 on software and equipment to keep up with the times.

The budget is proposing $898,000 for several different projects. There is a three-year phase in for a Microsoft Office upgrade and desktop virtualization.

 

. . . There is also money for moving corporate emails to Microsoft Outlook which will more seamlessly integrate with the other programs the city uses. The migration to Microsoft programs will lead to the city abandoning Lotus Notes, a software suite now owned by IBM, in favour of Microsoft’s shared and remote-computer platforms.

There is also money for a new records management system called for social housing after the province pulled support for implementing such systems recently in favour of producing their own system.

More >

But the “money quote” comes from a second article:

“Hallelujah!” Coun. Bernadette Clement remarked on word the city would be ditching Lotus.

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That is exactly the problem IBM has long confronted but never addressed.  Now, that same sentiment will spill over to HCL. You can argue the technological advantages of IBM Notes/Domino all you want, but it doesn’t make any difference in the minds of a lot of users and, more importantly, the decision makers with the purse strings.

So, I ask, “IBM, how is Domino 10 going to change those people’s minds?” Because until you can show me that the updated version is positioned to make people think well about their Domino investment, and I don’t mean the faithful that have attended some or all of your #domino2025 webinars and sessions, it won’t matter. Oh, you’ll keep some accounts that were waffling, maybe gain a couple of new ones, but until you can change the minds of the users, all of the work you are doing on Domino 10, and beyond, will only make the faithful happy.

 

HCL and IBM Domino

A very interesting view of HCL, a company that has bought the Intellectual Property (IP) of several companies, IBM included.

HCL’s strategy is underpinned on investments of $1.1 billion in licensing intellectual properties (IPs) from companies and then building products around them for clients.

The trouble is some of the acquired IPs are decades-old and are ceding share to rival offerings. A case in point is HCL’s acquisition of International Business Machines Corp.’s (IBM’s) Lotus Notes, a product that is fast losing relevance in today’s world.

More >

“Building products around them for clients.” Maybe that will allow for increased awareness of Domino within the existing customer base. But it doesn’t appear that it will translate in gaining market share from Google or Microsoft. However, I don’t think that gaining market share is what HCL is hoping. Hoping for a cash cow, it’s more believable that HCL wants to get more revenue out of existing customers to recoup their investment. If they win a few new customers, well, that’s just gravy.

Connect 2017: The Really Good

[Note: I was going to create one post on Connect 2017, but have decided it would be better to break it into sections. This is Part One.]

This was the first year I have attended Connect that I did not attend any sessions that dealt with IBM Notes and IBM Domino. Well, other than the forced sessions, such as the Opening General Session and the Technical Session. It’s not that I don’t want to know what’s coming, it’s that in my current role, I am focusing primarily on IBM Connections. So, if you were expecting something from me on IBM Notes and IBM Domino, this is not the place.

But, I will say this: Last year my team upgraded our Domino 8.5.3 environment to Domino 9.0.1 Social Edition, removed 95% of the IBM Notes clients in the environment by moving users to iNotes, and the remaining 5% of the clients are running IBM Notes 9. Applications? What can be moved to other platforms is nearly complete. What wasn’t moved in the first phase, will be moved, probably this year. Unlike a lot of places, we are using IBM Domino for (strictly) mail. And it’s all on-premises.

That said, I was very impressed with Connect 2017 as a person with an IBM Connections focus.

The Really Good:

  • Catching up with my friends in the IBM stack. This is arguably one of of the few conferences where I can see and talk with most of the people I consider “friend” in this space. Because it is the one large, international conference for all things IBM Notes/Domino, Sametime, Connections, and so on, it will attract the most people from around the world. Regardless of the name or location, they will be at this event. This year, it did not disappoint in this regard. Most of the people were here and it was a great week to talk to them in person.
  • If you haven’t, or don’t, travel internationally, this is the place to talk to your non-USA friends about world views. Sure, it’s a technology conference, however since I have known a lot of these people for quite some time, I do not hesitate to ask about Brexit, the current political climate in their home countries, or in the USA. It is a great way to experience the world from other perspectives. And as I respect them and their views, it broadens my view of the USA and the world.
  • There was a plethora of Connections sessions from which to choose. In fact, on Wednesday, I was double and triple booked during certain time slots. This caused me a lot of stress. Too many sessions, too little time. And no repeats.
  • Wednesday was the best day of the week. Many of the Customer Stories were presented on this day and they were excellent. There is nothing like seeing how other people overcame obstacles, integrated other business applications into Connections, on boarded new Connections users, and increased adoption, to get your enthusiasm to increase. There was furious note taking happening. Also, I introduced myself to several speakers, hoping to parlay the introduction into a more informative conversation in the next several months.
  • Also on Wednesday, there was an onslaught of Connections Pink sessions (see point #1, above). It helped that I was privy to a special meeting with Jason Gary, so I was able to miss several of those sessions, as I heard everything I hoped to hear, directly from him.
  • The Product Showcase was primarily focused on IBM Connections Business Partners and IBM Connections 3rd party applications and extensions. It was perfectly suited to someone like me. After working with Connections for several years, it’s nice to go into the Product Showcase knowing exactly what you want to learn more about as it pertains to your installation and culture. I think I was an “easy sell” to several vendors.
  • While there was a lot of walking within Moscone Center, it was primarily confined to the second floor.
  • The Opening General Session was a nice mix of customer stories, demos, music, and more. It seemed to flow very nicely from one thing to the next. I know that many were ecstatic that IBM Notes and IBM Domino were mentioned, especially concerning IBM’s continued support of the platform. For the nuts and bolts of that support, you had to attend several sessions dedicated to the roadmaps. I was missing from those sessions.
  • The featured speaker, Dr. Sheena Iyengar, author of The Art of Choosing, was an excellent choice. Appearing toward the end of the of Opening General Session, she wove what we had seen and heard, specifically Watson, Watson Workspace, and cognitive, into our current lives and choices. It was enthralling.
  • The Technical Keynote, hosted by Ed Brill, was just what we needed to see and hear. Chris Crummey led the demonstrations and, as expected, did an exceptional job using “real world” examples using real people and real situations, not some made up company with made up problems.
  • The Closing General Session, as usual, recapped the week. However, as is IBM’s custom, their featured speaker, Eric  Whitacre, a classical music composer, was outstanding. Ever since I witnessed Benjamin Zander in Orlando, I absolutely love music themed Closing General Sessions. I suppose it reminds me what I already know, I need to see more orchestras. While I love rock (the harder and more angry, the better), it is classical music that affects me emotionally. I think we all should seek out art that affects the emotions. Eric’s story was spectacular. But, as the session closed, there was no announcement of Connect 2018. No dates, no location. What 2018 will bring for this conference seems to be . . . unknown.

Wednesday was “Pink Day” at Connect, and in response to that, here is a photo of Jason Gary for your enjoyment or amusement:

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I think that Jason must use the same bespoke tailor as Mat Newman.

Sad News from My Inbox: “The View” is No More

Well, it did last longer than some other notable imprints (DominoPro, DominoPower, The Notes Report, to name a few).

It’s hard to believe that it has been 20 years since THE VIEW first arrived into an exciting Lotus market! During that time we’ve had the pleasure of doing business with thousands of subscribers and attendees of our Admin and Developer conferences. Throughout the years, we worked to deliver trusted and valued information to help you do your job better. We remain humbled by the favorable response to our products over the years.

It’s with a sad farewell that we announce we are no longer supporting a subscription model and closing eview.com. As a subscriber, you’ll retain your access to THE VIEW archives through June 30, 2015.

A lot of the people that I know in this community started by submitting articles to The View. As well as the other magazines. From there, many went on to speak at conferences around the world. They were my “rock stars,” and they still are. As well as my friends.

So, it is at times like this, when the venerable The View shuts its doors, that I reflect on some of the fantastic articles I’ve read in that magazine, as well as the others.

Open Mic Webcast: Troubleshooting Domino Policies – 29 April 2015

IBM has an upcoming webcast on troubleshooting Domino Policies.

We’ll take an in-depth look at the methodology and flow for troubleshooting and resolving issues with Domino policies – all types.

After a presentation, attendees will be given an opportunity to ask our panel of experts questions.

Topic: Troubleshooting Domino Policies
Date: Wednesday, April 29, 2015
Time: 11:00 AM EDT (15:00 UTC/GMT, UTC-4 hours) for 60 minutes

ICS file, call in numbers, and webcast URL can be found here.

 

Open Mic Webcast: iNotes Setup, Configuration & Troubleshooting – 02/25/2015

Join members of the IBM Support and Development teams as they discuss iNotes setup and configuration as well as troubleshooting techniques.

Topic: Open Mic Webcast: iNotes Setup, Configuration & Troubleshooting
Date: Wednesday, February 25, 2015
Time: 11:00 AM EST for 60 minutes
Webcast URL
Webcast Password: webcast

iCal link, slides, call-in numbers, and, after the session, Q&A can be found here.

 

 

30 April 2015: End of Support for IBM Notes/Domino 8.0.x

IBM has announced the end of support for IBM Notes/Domino 8.0.x. To that end, they are providing a webcast to provide customers with upgrade information and “Upgrade Bridge” support.

Webcast information:

  • Topic: Webcast: Do you have IBM Notes/Domino 8.0.x? Support ends April 30; Come learn upgrade considerations and special “Upgrade Bridge” support offer.
  • Date: Tuesday, February 17, 2015
  • Time: 11:00 AM EST for 60 minutes
  • Webcast URL
  • Webcast Password: webcast

For a list of world-wide phone numbers, the phone passcode, and an iCalendar (.ics) file for this session, click here.

 

Connect 2014: Domino Onboarding Manager

A feature in an imminent release of Domino was kinda/sorta announced at the Opening General Session. It was at the “What’s New in Domino” session where more information was shared. However, slides are not available for that session on the Connect site. Pity.

Not to worry, dear readers. You download have a rather small PDF of Domino Onboarding Manager right here (see below).

What is Domino OnBoarding Manager?

A tool which can migrate users/groups from Active Directory to Domino and emails/calendars/contacts from Exchange/Outlook to Domino/Notes.

FINALLY . . . we have a tool that will assist in the migration of Exchange/Outlook users to Notes/Domino. Perfect for those organizations that need to migrate recent acquisitions into their Domino environment. Perfect for anyone else that needs to perform a migration. Perfect for allaying the naysayers concerning the future of Notes and Domino.

Enjoy. DominoOnboardingManager presentation

Connect 2014: My Thoughts

Connect2014Banner

 

Unlike previous years, it has taken me longer to process what I saw and heard at Connect in order to have an opinion of the conference. Until now, when asked, “How was the conference?” I answered “good.” It was all I had.

Now, I have a better answer.

“Transitional.”

I believe that you have to be in denial to not get the overall direction IBM is taking with this conference and their products. Last year, it was, for the most part, the same as in previous years. It was if IBM was gently placing their toes in the seas of change.

Not so this year.

This year, unless you were “all in” with Connections, WebSphere, and Sametime, there was very little problem scheduling sessions to meet your needs. Oh, there were Notes/Domino/XPages sessions, but the first two were in, IMHO, in short supply. Development (that’s XPages )? Yeah, those were there, but hold no interest for an Administrator like myself. Except in AdminBlast where I learn how to turn off that feature. 🙂

I am very fortunate.

First, I was able to attend Connect with friend and colleague Barb Skedel. Together, we were able to split appropriate sessions, eliminating the whole “which session should I attend at this time” conundrum. Talk about stress relief.

Second, and most importantly, I accepted a full-time position with a company that is installing and implementing Connections, WebSphere, and Sametime. Unlike past years, where I was totally focused on Notes and Domino, this year I transitioned to every appropriate session for those areas. And, if it wasn’t for Barb, I would have been very upset at missing several key sessions. This was for me, a conference exactly like the ones in the past. Full of technical content on software that I use on a daily basis; Connections, Sametime, WebSphere, and Docs. Even as an administrator, you would find me in every “Customizing Connections” session that was available. And I understood exactly what the speakers were presenting and demoing. Isn’t that scary?

That should give you all you need to know about my present and future.

Notes and Domino? Of course, they are my foundation and in my future. However, this conference, in those areas, is no longer the “must attend” event if you’re an administrator. [Author disclaimer: I am not disparaging those attendees or presenters who came to Orlando and spent their time and money on those sessions. Honestly, take a look at the sessions again and tell me that Connect is for you]. Take another look at MailNext. While IBM keeps telling us that it runs on Domino, most, if not all, of the features coming in that product will require a Connections environment in order to take full advantage of those features. And if they don’t with the first iteration, they most certainly will with subsequent releases.

From my standpoint, that is a good thing. I want mail to integrate with Connections. Myself and my teammates have spent a lot of time getting Connections up and running and I want to leverage that investment as much as I can. Because if it integrates with Connections, then everyone will be using Connections, whether they know it or not.

Win-win.

I was not at all disappointed in this conference; Connect hits everything that I am now and will be. If I were a Domino administrator, I don’t think that this conference would be for me. In fact, I would never return. There isn’t enough content to make the conference worth the time or money (seeing my friends, that is another matter entirely. I would still “attend,” I would fly down on Thursday or Friday, stay the weekend, and fly home on Sunday night). Domino development? I really don’t know enough about Domino development to make a judgement.

You can sling all the “IBM says” and “IBM is committed to” statements you want about Notes and Domino. I firmly believe that Notes and Domino are a cash cow for IBM, and is treated as such:

Since the business unit can maintain profits with little maintenance or investment, a cash cow can also be used to describe a profitable but complacent company or business unit.

The place where IBM wants you to go, is exactly where I am going. And I feel fine.

One of the side benefits to attending Connections/Sametime/WebSphere/Doc sessions is that everyone was a new speaker to me. One of the side benefits of not attending Notes and Domino sessions was that I did not have to see the same speakers I’ve seen at more Lotuspheres/Connects that I care to admit. Oh, there is no doubt that they are very good, excellent, in fact, however I’d like to see some new people present. No, I’ll go even further; I’d like to see all new speakers in every Domino session (administrator and developer). Don’t you think that seeing the same people present at the same conference year in and year out is getting tiresome? Want to not have my thought come as a shock to the system? Try this: co-present with the person that will replace you. Then, the following year, take a seat in the audience while your protégé runs the show.

While I wait for that, I’ll just continue to support the regional User Group conferences to see new speakers and topics.

I’ve transitioned from a Notes/Domino Administrator to a Connections/WebSphere/Sametime/Docs Administrator and quasi-developer (you need to customize Connections, after all). Lotusphere transitioned from Notes and Domino to Connect and Connections, Sametime, WebSphere, and Docs. Connect 2014 was exactly what I expected and wanted from IBM.  Even in the labs, with the exception of the MailNext in theDesign Lab, I spent all of my other time with the Connections, Sametime, and Docs people. I didn’t even stop by the Notes/Domino pedestals. Even in the Product Showcase, most of my time was with vendors who are investing in and developing applications for Connections and Sametime.

Like I said, “transitional.”

How is winmail.dat my problem?

Misconfigured Outlook clients used to be the bane of my existance. And, occasionally can still be, in 2012. Which is pretty astounding, when you think about it.

The background is pretty simple, really. Outlook clients send e-mail using a Microsoft proprietary format, which certainly isn’t MIME. That is pretty amazing that someone thought that everyone, everywhere, would use Outlook to send mail to other Outlook users.

Try explaining to a customer that those files aren’t a Notes/Domino problem Sure, they understand,  but they want them to go away. So, it becomes my problem.

Thankfully, there are two notes.ini settings that you can apply to your SMTP server. Or server’s. Whatever the case may be.

Open the Domino Administrator. Go to the Servers tab, click on Server Console.

Enter “set config TNEFEnableConversion=1” then click either Send or hit enter.

Enter “set config TNEFKeepAttachments=1” then click either Send or hit enter.

To enable the setting to take effect immediately, enter “tell router update config” then click either Send or hit enter.

There, now someone else’s problem has been resolved on your servers. You’re welcome.

Here is a handy TechNote that explains the cause and resolution in a little more detail.

This behavior is due to messages being sent from Exchange without MIME encoding turned on. Winmail.dat is attached to the message in uuencoded format. Information on how to prevent winmail data being sent to Internet users from MS Exchange is documented and publicly available from the Microsoft Support Web page, in the Microsoft Knowledge Base, article number Q138053