30 April 2015: End of Support for IBM Notes/Domino 8.0.x

IBM has announced the end of support for IBM Notes/Domino 8.0.x. To that end, they are providing a webcast to provide customers with upgrade information and “Upgrade Bridge” support.

Webcast information:

  • Topic: Webcast: Do you have IBM Notes/Domino 8.0.x? Support ends April 30; Come learn upgrade considerations and special “Upgrade Bridge” support offer.
  • Date: Tuesday, February 17, 2015
  • Time: 11:00 AM EST for 60 minutes
  • Webcast URL
  • Webcast Password: webcast

For a list of world-wide phone numbers, the phone passcode, and an iCalendar (.ics) file for this session, click here.


Open MIc Webcast: All-in-one Admin Tool for Agent-based Troubleshooting & Problem Solving – 13 November 2013

Well, kids, it’s time for another webcast.

Join IBM’s Rene Jenkins [13 November, 11:00 EST], along with several other members of the IBM Notes & Domino teams as they discuss the All-in-one Admin Tool for agent-based troubleshooting & problem solving. After a presentation attendees will be given an opportunity to ask questions. Throughout the event, attendees will also be encouraged to comment or ask questions through our SmartCloud meeting web chat. Join us for this interactive, educational, lively session.

More >

Whirlpool Corporation: Goodbye IBM Notes

Google Apps scored some enterprise street cred on Monday by announcing a huge customer: Whirlpool.

Whirlpool has 68,000 employees and 66 facilities around the world who will standardize on Apps, Google’s cloud email and office productivity suite. Whirlpool did not ditch Microsoft Exchange or Office for Google. It was using IBM’s Lotus Notes, its CIO Michael Heim told the Wall Street Journal.

This news item is very short on details, unless you are interested in the Google versus Microsoft battle. In fact, all of the articles that I could find on this topic only talk about Google and Microsoft. It makes you wonder if IBM even has some sort of cloud service. If it does (and it really does have a cloud service – why don’t you Google it?), it is never mentioned in these types of articles.

Sixty-eight thousand employees is rather significant, meanwhile in Armonk, NY, IBM says that IBM Lotus/Domino is a growing product. It’s really hard to define “growing” as the contribution of IBM Lotus/Domino is rolled into several other products in their portfolio. I’m sure IBM has lined up a company to take Whirlpool’s place, and then some, in order to continue the growth in IBM Lotus/Domino.

As an aside, there once was a great company in North Canton, Ohio, by the name of Hoover. I’m sure you have heard it. Hoover was sold to Whirlpool. But before that, I was fortunate to assist them with a cc:Mail to Notes migration. Along with the migration, I made some friends at Hoover. One of which has become a very good friend. For that, I am extremely grateful to Hoover (and, I suppose, IBM/Lotus).

Publicis Employees to Lotus Notes: Drop Dead

The much-maligned email and calendar software, formerly and more disdainfully known as Lotus Notes, has been cited by a range of departing executives recently as one of the things they disliked most about working for the holding company. It crashes all the time, it’s  not intuitive, and it’s generally “old and clunky,” they say. Don’t even mention the near-useless webmail access. For a holding company that loves to brag about how digital it is, it sure does give employees archaic technology for the most basic of modern communication.

“Emails would take hours, and sometimes days, to be delivered through the Notes servers,” said former Digitas CEO and current Weather CEO David Kenny. “It became common practice to text people to have them watch for and confirm sent emails. The redundancy drove me crazy.”

More >

It’s really easy to fly off the handle on this article, but I think that it served a purpose. What that purpose was, I’m not totally certain, as the whole story isn’t told, leaving the reader to draw their own conclusions. Leave it to the commenters on the article to ask some intelligent questions, which will never be answered. In the past, I have written to the authors of these sorts of articles, asking for more details, only to have those messages go unanswered. Color me surprised.

The other Publicis news. I wonder what messaging system Omnicom runs?

Open Mic Webcast: IBM Notes Domino 9 Social Edition New Features – 3 April 2013

Wow, just a few weeks after the release of Notes/Domino 9. That is progress.

This event will be held Wednesday, 3 April 2013 at 11:00 AM EDT (15:00 UTC, or GMT -4), for 60 minutes. After a presentation, you will have the opportunity to ask questions directly of IBM Developers and Support Engineers. See more details below.  (Note: To view this information online, go to http://www.ibm.com/support/docview.wss?uid=swg27038015

When    Date:  3 April 2013
Time: 11:00 AM EDT (15:00 UTC, or GMT -4), for 60 minutes

Bookmark Webcast Technote
# 7038015    Title: Open Mic Webcast: IBM Notes Domino 9 Social Edition New Features – 3 April 2013
Doc #: 7038015
URL:  http://www.ibm.com/support/docview.wss?uid=swg27038015

Before the call, the technote will include:
An iCal attachment to add this event to your calendar
Details on how to join the call and web conference
The slides that will be presented during the session

A couple of weeks after the call, the technote will be updated to include:
A recording of the session
A written Q&A transcript

To be notified when the Webcast technote is updated, subscribe to IBM My Notifications and select “Webcasts” as a document type of interest.
Web Conference URL    Conference 9526-3802

What Companies Tell Me When They’re Leaving the IBM Stack

This is very much a YMMV post. I recognize that not everyone sees or hears the same story I am being told; there are regions of the world where the IBM stack is winning. There are companies that cannot imagine a life without the IBM stack. However, with the cloud making all of the news, getting all of the attention, there are companies that use the “disruption” as a means to take a hard look at their current environment. In my little corner of the world, that disruption usually means that the IBM stack (Notes, Domino, Sametime, Quickr, Traveler) loses.

First, it’s no secret that the economy took its pound of flesh from the Northeastern Ohio area. During those wonderful years, several of my customers no longer exist. And as they went down, they may have moved to Google, then they disappeared. Or, they simply closed their doors. Others were bought by other, larger companies, and as they lost their individuality, they also lost the messaging platform “war.”

No surprises there. It happens all of the time.

But what about those companies that made it through the depression recession? Those companies emerged to face a new player, the cloud, and all of the hype and promise that came with it. While they may not have moved to trusting another organization with their precious data, because there was a new player, it allowed them to look at how they currently run their businesses.

So, from those that emerged from the recession, those that are considering or have moved away, what do I hear?

By far, the number one answer is the “Lotus Tax.” I hear this from every single customer that has moved, or is in the process of moving. I hear it from customers that have no intention of moving. I hear it All. The. Time. What is this? Basically, the IBM stack is at a decided, competitive disadvantage when it comes to third party support. You want to invest in a new technology of some sort. You get down to decision time and discover that if you want to integrate this new “thing” into your IBM-centric environment, it’s either going to cost you more for integration or it just flat out won’t work. This certainly limits the things that you can do to sell more widgets or provide better/newer services to your organization.

The “Lotus Tax” can also be extended to another area: accessibility and availability of development and support resources. At one time, there were quite a few places where one could go to augment staff with external resources, using local assets. That is not the case currently, nor do I think it will ever be the case again. If you require someone for assistance in any area of the IBM stack, you have to go to great lengths to find and bring them in. The people that were once available have either moved in-house or moved on.  In many cases, if you need resources, you have to go outside of the region, which increases costs. It really looks like support is diminishing rapidly, and with it, quite possibly, the quality of that support. On the other hand, if you move to, say Microsoft, there is a plethora of resources from which to choose.

I believe, from what I have been seeing, the “Lotus Tax” tells organizations that market share in the IBM stack is dwindling. If third-party vendors aren’t supporting it, if it is difficult to find development and support resources, if it appears that investments aren’t being made to enhance the products or the ecosystem, the market is speaking with their money and the organizations that use the technology are taking notice. If you made a choice, and it is now limiting what you can do, the options that you have available, organizations will move away.  A Business Partner, an employee, may tell a different story, however the market is saying something contradictory.

Interesting, isn’t it, that in this discussion there is no mention of a UI, application development, security, replication, activities or social?