Open Mic Webcast: iNotes Setup, Configuration & Troubleshooting – 02/25/2015

February 23, 2015

Join members of the IBM Support and Development teams as they discuss iNotes setup and configuration as well as troubleshooting techniques.

Topic: Open Mic Webcast: iNotes Setup, Configuration & Troubleshooting
Date: Wednesday, February 25, 2015
Time: 11:00 AM EST for 60 minutes
Webcast URL
Webcast Password: webcast

iCal link, slides, call-in numbers, and, after the session, Q&A can be found here.

 

 


30 April 2015: End of Support for IBM Notes/Domino 8.0.x

February 11, 2015

IBM has announced the end of support for IBM Notes/Domino 8.0.x. To that end, they are providing a webcast to provide customers with upgrade information and “Upgrade Bridge” support.

Webcast information:

  • Topic: Webcast: Do you have IBM Notes/Domino 8.0.x? Support ends April 30; Come learn upgrade considerations and special “Upgrade Bridge” support offer.
  • Date: Tuesday, February 17, 2015
  • Time: 11:00 AM EST for 60 minutes
  • Webcast URL
  • Webcast Password: webcast

For a list of world-wide phone numbers, the phone passcode, and an iCalendar (.ics) file for this session, click here.

 


Open Mic Webcast: External elements that can negatively impact your IBM Domino server

October 18, 2013

A new Open Mic Webcast on 23 October at 11AM EST.

Join IBM’s Monica Senior, along with several other members of the IBM Domino team as they discuss External elements that can negatively impact your IBM Domino server

During this webcast, we will cover five external elements that can cause your IBM Domino server to crash, prevent the server from starting, and/or affect the server’s performance. These external elements include but are not limited to operating system configurations and applications that are seemingly harmless, but we will cover how their settings negatively impacted IBM Domino servers.

After a presentation attendees will be given an opportunity to ask questions. Throughout the event, attendees will also be encouraged to comment or ask questions through our SmartCloud meeting web chat. Join us for this interactive, educational, lively session.

Follow highlights from these Open Mics live on Twitter using #ICSOpenMic or following us on Twitter @IBM_ICSsupport.

More >

Let’s see if we can guess the “five external elements.” I’ll start:

  1. DNS
  2. Network
  3. Users
  4. Halon
  5. Alcohol (as consumed by either/both the Administrator or the Developer).,

Traveler and iOS 7

September 16, 2013

With the imminent release of iOS 7, are your Traveler servers ready to handle the new operating system? Traveler has to be at 8.5.3 UP2 IF4 and 9.0.0.1 or later releases. New functions in iOS 7 may not be fully supported until later releases of Traveler.

To get the latest updates and fix packs for Traveler, go here.

Link: IBM Notes Traveler support for the latest device updates


What Companies Tell Me When They’re Leaving the IBM Stack

December 21, 2012

This is very much a YMMV post. I recognize that not everyone sees or hears the same story I am being told; there are regions of the world where the IBM stack is winning. There are companies that cannot imagine a life without the IBM stack. However, with the cloud making all of the news, getting all of the attention, there are companies that use the “disruption” as a means to take a hard look at their current environment. In my little corner of the world, that disruption usually means that the IBM stack (Notes, Domino, Sametime, Quickr, Traveler) loses.

First, it’s no secret that the economy took its pound of flesh from the Northeastern Ohio area. During those wonderful years, several of my customers no longer exist. And as they went down, they may have moved to Google, then they disappeared. Or, they simply closed their doors. Others were bought by other, larger companies, and as they lost their individuality, they also lost the messaging platform “war.”

No surprises there. It happens all of the time.

But what about those companies that made it through the depression recession? Those companies emerged to face a new player, the cloud, and all of the hype and promise that came with it. While they may not have moved to trusting another organization with their precious data, because there was a new player, it allowed them to look at how they currently run their businesses.

So, from those that emerged from the recession, those that are considering or have moved away, what do I hear?

By far, the number one answer is the “Lotus Tax.” I hear this from every single customer that has moved, or is in the process of moving. I hear it from customers that have no intention of moving. I hear it All. The. Time. What is this? Basically, the IBM stack is at a decided, competitive disadvantage when it comes to third party support. You want to invest in a new technology of some sort. You get down to decision time and discover that if you want to integrate this new “thing” into your IBM-centric environment, it’s either going to cost you more for integration or it just flat out won’t work. This certainly limits the things that you can do to sell more widgets or provide better/newer services to your organization.

The “Lotus Tax” can also be extended to another area: accessibility and availability of development and support resources. At one time, there were quite a few places where one could go to augment staff with external resources, using local assets. That is not the case currently, nor do I think it will ever be the case again. If you require someone for assistance in any area of the IBM stack, you have to go to great lengths to find and bring them in. The people that were once available have either moved in-house or moved on.  In many cases, if you need resources, you have to go outside of the region, which increases costs. It really looks like support is diminishing rapidly, and with it, quite possibly, the quality of that support. On the other hand, if you move to, say Microsoft, there is a plethora of resources from which to choose.

I believe, from what I have been seeing, the “Lotus Tax” tells organizations that market share in the IBM stack is dwindling. If third-party vendors aren’t supporting it, if it is difficult to find development and support resources, if it appears that investments aren’t being made to enhance the products or the ecosystem, the market is speaking with their money and the organizations that use the technology are taking notice. If you made a choice, and it is now limiting what you can do, the options that you have available, organizations will move away.  A Business Partner, an employee, may tell a different story, however the market is saying something contradictory.

Interesting, isn’t it, that in this discussion there is no mention of a UI, application development, security, replication, activities or social?


Firefox and iNotes

December 7, 2012

Damn, Firefox causes problems for me and iNotes. You visit a customer to do a simple Domino upgrade and what do you end up spending most of your time resolving? Firefox and iNotes issues.

Now, usually, Firefox doesn’t cause a lot of trouble, especially when you stick with one release and refuse to upgrade. But, of course, there are those among us that cannot abide by being a point release behind. Those are the people that immediately download the latest and greatest. In the case of Firefox, that is a weekly download.

Well, at least it seems like there is a weekly (daily?) update to Firefox.

In this instance, I was able to convince the on-site technical support people to discourage too many people from upgrading to Firefox 15, but for those that did upgrade, they were experiencing some issues:

  • When e-mails came in and there were URLs in the text, they weren’t hotlinks.
  • If they attempted to send mail or calendar invites and there were URLs in them, the message/invites couldn’t be sent.
  • They couldn’t attach files to any mail messages.

Wow, that’s fun.

Thankfully, a well constructed search of the technotes resulted in a solid hit.

iNotes not working as expected with Firefox 15 and later

Added the notes.ini setting to the servers, restarted the HTTP task and all their problems went away. That is, probably until someone upgreades to  Firefox 21, or whatever version is the most current right now.

The lesson is that while it is easy to upgrade your Domino servers, be sure to check the TechNotes/wiki/InfoCenter/forums for issues with Firefox. You can save yourself some time and effort by implementing the requested changes before you restart the servers and tell everyone “I’m done.”


And so, here we are . . .

December 4, 2012

On March 3, 2005, I started blogging, using the Blogosphere template running on Lotus IBM Domino. That first post was titled “Is this thing on?” Back in those days, you usually saw a “Hello World” type post, and that was mine. I didn’t think that a default post from WordPress, titled “Hello World” would actually be my first post on this new (to me) platform.

But it was.

Oh, well, live and learn.

Beginning with my posts appearing late, or not at all, on PlanetLotus, (everything indicated it was bad RSS, but there was no way I was going to be able to troubleshoot that problem) it was time to examine my options. Upgrade the Blogosphere template? Use the blog template in Domino 8.5.x? Look elsewhere? After consultation with a few people who have faced this very same crossroads in the past, I decided that I would move to WordPress.

And so, here we are.

Hopefully, I will be able to handle the migration of my old blog here. But, if not, there is no reason why my old blog cannot continue to live on my Domino server. After all, there is nearly eight years of “me” and “you” on that blog. Four thousand four hundred twenty-one posts. Two thousand four hundred sixty-eight comments from you, my dear readers. That’s a lot of history. And Google searches.

Thanks for reading.