Whirlpool Corporation: Goodbye IBM Notes

Google Apps scored some enterprise street cred on Monday by announcing a huge customer: Whirlpool.

Whirlpool has 68,000 employees and 66 facilities around the world who will standardize on Apps, Google’s cloud email and office productivity suite. Whirlpool did not ditch Microsoft Exchange or Office for Google. It was using IBM’s Lotus Notes, its CIO Michael Heim told the Wall Street Journal.

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This news item is very short on details, unless you are interested in the Google versus Microsoft battle. In fact, all of the articles that I could find on this topic only talk about Google and Microsoft. It makes you wonder if IBM even has some sort of cloud service. If it does (and it really does have a cloud service – why don’t you Google it?), it is never mentioned in these types of articles.


Sixty-eight thousand employees is rather significant, meanwhile in Armonk, NY, IBM says that IBM Lotus/Domino is a growing product. It’s really hard to define “growing” as the contribution of IBM Lotus/Domino is rolled into several other products in their portfolio. I’m sure IBM has lined up a company to take Whirlpool’s place, and then some, in order to continue the growth in IBM Lotus/Domino.


As an aside, there once was a great company in North Canton, Ohio, by the name of Hoover. I’m sure you have heard it. Hoover was sold to Whirlpool. But before that, I was fortunate to assist them with a cc:Mail to Notes migration. Along with the migration, I made some friends at Hoover. One of which has become a very good friend. For that, I am extremely grateful to Hoover (and, I suppose, IBM/Lotus).

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